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This Privacy Policy explains how Freshlab Digital collects, uses, and protects your personal data when you use our website or services.
Freshlab Digital is operated by Freshlab Group Ltd, a company registered in the United Kingdom. We comply with UK GDPR and applicable data protection laws.
Contact details (e.g. name, email, phone, company name)
Onboarding form data for service delivery
Usage data (e.g. browser, pages visited, IP address)
Payment info is processed securely by Stripe; we do not store card details.
To deliver our services
To communicate with you about your project
To comply with legal obligations
To analyse and improve our website
We process your data under:
Consent (e.g. for marketing)
Contractual necessity (e.g. to fulfil services)
Legal obligation
Legitimate interest (e.g. fraud prevention)
We use cookies for functional and marketing purposes. See our Cookie Policy for details.
We share data only with trusted third parties such as:
Stripe (payment processing)
Hosting providers (site functionality)
Analytics platforms (e.g. Google Analytics)
Under the UK GDPR, you have the right to:
Access your personal data
Request correction or deletion
Object to or restrict processing
Withdraw consent at any time
Lodge a complaint with the ICO
To exercise your rights, contact: privacy@freshlab.com
We retain personal data only as long as necessary to fulfil services, meet legal obligations, and resolve disputes.
We do not knowingly collect data from children under 13. If you believe we have, contact us and we will delete it.
